FAQs

DO YOU HAVE A RETAIL STORE?
Yes, we've recently opened our frist store in Barcelona:
Our address is:  
Torrent de l'Olla 15, 08012. Barcelona, Spain

Come to visit us!


WHICH MATERIAL ARE THE MAMUT MATS MADE OF?
The vinyl mats are formed by PVC coated polyester woven fabric. It is waterproof, thermal insulation, non-slip and very resistant.

We work UVI cured inks. It is a 100% ecological process; inks do not contain mercury or lead, do not emit volatile chemicals and do not generate ozone. That is why we obtain a result of maximum quality and durability and ​​strong resistance to the sun light and water without loss of color.


HOW THICK ARE THE VINYL MATS?
The thickness of MAMUT mats is 1.8 - 2 millimeters, so it doesn’t bother opening and closing doors and gets perfectly integrated to the floor.


CAN THE MEASURE OF A MAT BE CUSTOMIZED?
Yes, as long as the measure is multiple of 20 cm so the design of any tile doesn’t get cut.


DOES IT HAVE AN ADDITIONAL COST TO CUSTOMIZE THE SIZE OF A MAT?
No, the price only varies according to the size of the carpet, not the fact of personalizing.


WHAT IS THE COST OF SHIPPING IN SPAIN?
We have free shipping for all our orders in the Iberian Peninsula and the Balearic Islands. For now we do not ship to the Canary Islands, Ceuta and Melilla.


IS THERE AN ADDITIONAL COST FOR INTERNATIONAL SHIPMENTS?
For shipments over € 150 international shipping is free, for shipments below this figure there is an additional cost of € 15.


HOW LONG DOES IT TAKE THE SHIPMENT OF A PRODUCT?
Shipment usually takes 3 to 5 business days.
In case of international shipments, it may take around 7 working days.
In addition, custom sizes take 3 to 4 working days to manufacture.


ARE THE VINYL MATS RESISTANT TO HIGH TEMPERATURES?
Yes, MAMUT mats are flame retardant, it means that we use a material that retards the spread of fire.

IS IT RESISTANT TO THE WEIGHT OF FURNITURE?
Yes, the material of our mats is very resistant so it supports the weight of any furniture and prevents possible scratches.

DO VINYL MATS REQUIRE ANY KIND OF INSTALLATION?
No, the MAMUT vinyl mats do not require any installation or adhesives, they are placed like a normal rug and are perfectly integrated to the floor.

DO THE MAMUT MATS WORK FOR DOGS?
Yes, they are pet-friendly as they do not pick up hair and are very easy to clean. In addition, they are comfortables and pleasants for our pets.

ARE THEY SAFE AND RESISTANT FOR CHILDREN?
Yes, the vinyl mats are perfect for children as they are made of an antiallergic material, insulating from the cold and very resistant.